SOTC for Holidays Reviews in Tollygunge, kolkata
SOTC Reviews
It was a extremely good experience with them. We enjoyed alot and we recommend to others as well
I had a wonderful experience with SOTC in Tollygunge. The team was extremely professional, friendly, and well-organized throughout the entire process. From planning the trip to final execution, everything was handled smoothly and efficiently.
What impressed me the most was their attention to detail and personalized service. They understood my requirements perfectly and suggested the best options within my budget. The itinerary was well-planned, and all arrangements, including travel, accommodation, and transfers, were seamless.
Their staff was always available to assist and respond to queries, which made the whole experience stress-free and enjoyable. I truly appreciate their dedication and customer-focused approach.
I would highly recommend SOTC Tollygunge to anyone looking for a reliable and hassle-free travel experience. Looking forward to planning my next trip with them!
Had an amazing experience with them , provides quality services ❤️
Great experience with the SOTC ! ✋🏻
Really enjoyed the trip ! 🙈♥️
I recently had a great experience with SOTC Tollygunge, and I must say their service exceeded my expectations. The staff were extremely professional, courteous, and attentive throughout the entire process—from planning the itinerary to the final booking. They took the time to understand my preferences and suggested options that perfectly suited my budget and travel goals.
Very good experience. People's are very supportive.
Edit:- 2/04/2026
Our second trip with SOTC was with Sri Lanka was from 22nd to 27th May. We are disappointed with that trip as the tour guide was extremely unprofessional. Some places on the itinerary were missed. The English was not understandable. We were delayed everyday by 30 mins at least. Places outside itinerary like buying fruits, souvenirs at the request of only 2-3 passengers were covered. The entire tourist bus was stopped at places outside itinerary. As a result of which places like Odel and Boulevard were missed. Last day the entire tour of Colombo couldn’t be done properly. At the middle of the trip itself feedback was asked. Also the places where the bus stopped for lunch, the service was so delayed that we got delayed unnecessarily. This was very unlike the fantastic SOTC service which we had while visiting Thailand, Malaysia and Singapore. U guys should provide consistently good service to your customers. And not take it for granted once the customer has given good review for the first service.
ALSO after our first trip we got calls consistently for 6 days regarding feedback of their service, but this time no calls and follow ups since I had registered complaints via their official email ID.
Hence the rating decreased from 5 to 3 stars
PREVIOUS REVIEW:-
Recently completed a tour of Thailand, Malaysia, and Singapore with SOTC, and I am extremely satisfied with the experience. From start to finish, the service was professional, and the team provided prompt action and replies to every query we had.
The tour managers were highly responsible, and the local guides were truly amazing. I would especially like to mention CJ Han, who is an outstanding person and an exceptional guide in Singapore. He frequently went out of his way to assist travelers, and his explanations were always clear, precise, and insightful. Additionally, Pookie, our local guide in Thailand, was fantastic and made our guided tour experience significantly better.
Finally, I would like to express my sincere thanks to Ankan Das from the SOTC Tollygunge branch, who handled our booking. His actions were incredibly prompt, and he was always on time. There was never a delay in his responses; even while we were on the trip, he was constantly there for us to ensure everything went smoothly.
Very good experience booking an europe trip with SOTC. Would like to mention about Jayanta Banerjee who guided us with the booking till end of trip. Also the tour manager Marina Coutinho did an outstanding job in taking the group through busy tourist spots of paris,switzerland,austria and Italy. Overall a trip to remember for a lifetime.Attached are group photos in Innsbruck and jungfrau.
Thanks for your proper guidance and support.The entire booking was handled very efficiently by SOTC Tollygunge.Thanks for the gifts which proved to be very useful during our tour. Will definitely look forward to enjoy similar trips infuture with SOTC
Good knowledge on tour itinerary and excellent behaviour.
Great value and personalized service – highly recommended !!
Had a smooth and pleasant experience with SOTC Tollygunge. The staff was friendly, helpful, and gave us great travel suggestions based on our budget. They helped with all bookings and made the process easy. Got good deals on flights and hotels, and our trip went exactly as planned. Highly recommend for hassle-free holiday planning!